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FREQUENTLY ASKED QUESTIONS

  • How much does shipping cost?
    On MayC Secondhand Shop, it is free shipping for all buyers. no minimum purchase amount required.
  • How long does shipping take?
    We use USPS with tracking number. Shipping can take anywhere from 5-7 business days after your order has been received and processed. We will confirm once your order has been received and send a tracking number once your order has been shipped to you.
  • What is your refund/exchange policy?
    Unfortunately, all items are NON-REFUNDABLE and not exchangeable. Please see image for size references and be sure to check them out in your local mall/store before making purchase. We offer better price and free shipping, be sure to confirm the sizing, color, and every detail. For any additional question don't hesitate to contact us at may1234123@yahoo.com.tw
  • How do I know what's the condition of the product I want?
    We offer different conditions of items. Be sure to check the condition section before purchasing. 1. Brand New: New with tags, unworn, unaltered, and includes the original tags 2. Like New: New without tags or very lightly used with no flaws or damage 3. Good: Gently used, but still may have minor flaws such as pilling, stretching, loose threads 4. Fair: Multiple minor flaws, defects, or damage such as rips, light stains, pilling 5. Poor: Heavily used and has major cosmetic flaws or damage such as holes, stains, fading, or missing button/beads
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